Kelly Fitzpatrick
About Kelly Fitzpatrick
Kelly Fitzpatrick is an Account Manager and Team Lead at Boss Facility Services, Inc., where she has worked since 2019. She previously held positions at Frontstreet Facility Solutions, Inc. and Starwood Hotels & Resorts Worldwide, Inc., and earned a Bachelor of Business Administration from Briarcliffe College.
Current Role at BOSS Facility Services
Kelly Fitzpatrick serves as an Account Manager and Team Lead at BOSS Facility Services, Inc. since 2019. In this role, she is responsible for managing client accounts and leading her team to ensure high levels of customer satisfaction and service delivery. Her experience in account management allows her to effectively address client needs and foster strong relationships within the facility services industry.
Previous Experience at Frontstreet Facility Solutions
Prior to her current position, Kelly worked at Frontstreet Facility Solutions, Inc. as a Client Services Coordinator from 2015 to 2016. During her one-year tenure in Holbrook, New York, she focused on enhancing client interactions and ensuring service quality, contributing to the overall client experience in facility management.
Experience at Starwood Hotels & Resorts
Kelly Fitzpatrick gained valuable experience at Starwood Hotels & Resorts Worldwide, Inc., where she worked in client services from 2009 to 2013. Over her four years in Boston, Massachusetts, she developed skills in customer service and client relationship management, which have been instrumental in her career progression in the service industry.
Education and Academic Background
Kelly studied at Briarcliffe College, where she earned a Bachelor of Business Administration. This educational background provided her with foundational knowledge in business principles, which she applies in her roles within client services and account management.