Vanessa Rotolo
About Vanessa Rotolo
Vanessa Rotolo is a Client Service Specialist with extensive experience in account management and customer service. She has worked at various companies, including Boss Facility Services, Inc. and Custom Computer Specialists, and holds an associate degree from Suffolk County Community College.
Current Role at BOSS Facility Services
Vanessa Rotolo currently serves as a Client Service Specialist at BOSS Facility Services, Inc. She has held this position since 2017, contributing to the company's client relations and service management for over seven years. In this role, she focuses on ensuring high levels of customer satisfaction and effective communication between clients and the service team.
Previous Experience at BOSS Facility Services
Prior to her current role, Vanessa Rotolo worked as an Account Manager at BOSS Facility Services, Inc. from 2014 to 2016. During her two years in this position, she was responsible for managing client accounts and facilitating service delivery, which helped her develop strong relationships with clients and enhance service quality.
Career Background in Customer Service
Vanessa Rotolo has extensive experience in customer service roles. She worked as a Customer Service Supervisor at Frontstreet Facility Solutions, Inc. from 2012 to 2014, where she oversaw customer service operations. Before that, she served as an Account Manager at Ferrandino & Son, Inc. from 2009 to 2012, managing client accounts and ensuring client needs were met.
Education and Qualifications
Vanessa Rotolo studied at Suffolk County Community College, where she earned an Associate's degree. Her educational background has provided her with foundational knowledge and skills that support her career in client services and account management.
Early Career at Custom Computer Specialists
Vanessa Rotolo began her career at Custom Computer Specialists, where she worked as an Account Support Representative from 2016 to 2017. In this role, she provided support to clients and assisted with account management tasks, contributing to her development in customer service.