Rocky Rivera
About Rocky Rivera
Rocky Rivera is a Point Of Sale System Analyst at Bosselman Enterprises, with extensive experience in point of sale systems and related technologies. He has worked in various roles within the industry since 2012, including positions at Sapp Bros., Inc. and Geek Squad.
Current Role at Bosselman Enterprises
Rocky Rivera serves as a Point Of Sale System Analyst at Bosselman Enterprises since 2019. In this role, he is responsible for overhauling and improving point of sale systems, focusing on both hardware and software components. He acts as the first point of contact for in-depth troubleshooting for other technicians, ensuring efficient resolution of technical issues. His responsibilities also include handling Microsoft-related updates and fixes, contributing to the overall functionality and reliability of the systems.
Previous Experience at Bosselman Companies
Prior to his current position, Rocky Rivera worked at Bosselman Companies in various roles. He served as a POS Technician & Install Lead from 2013 to 2015 and as a PC Technician from 2012 to 2013. During his time at Bosselman Companies, he gained extensive experience in point of sale systems and technical support, laying the foundation for his current analytical role.
Experience at Sapp Bros., Inc.
Rocky Rivera worked as an IT Analyst/POS Specialist at Sapp Bros., Inc. from 2015 to 2019. In this position, he focused on point of sale systems and contributed to the technical support and maintenance of these systems. His experience at Sapp Bros. further enhanced his expertise in the field, preparing him for his current role at Bosselman Enterprises.
Technical Expertise in Point of Sale Systems
Rocky Rivera possesses expertise in a wide range of point of sale systems, including NCR Retalix, NCR Radiant, NCR Aloha, Comdata SMARTDESQ, Trendar, Fiscal, and Triple E Technologies. He also has experience with fuel hardware and peripherals such as Gilbarco, Bennett, Wayne, OTW, Veeder Root, and Allied NexGen. This technical knowledge supports his responsibilities in system analysis and troubleshooting.
Educational Background
Rocky Rivera studied at Grand Island Senior High School, where he achieved his diploma from 1998 to 2002. He furthered his education at the University of Nebraska at Kearney. His educational background has contributed to his technical skills and knowledge in the field of information technology.