Spencer Patsios
About Spencer Patsios
Spencer Patsios serves as the IT Helpdesk Manager at Bosselman Enterprises, where he leads a team supporting over 1,500 customers. He has a background in the US Army, where he held various roles related to information technology and security from 2010 to 2016.
Current Role at Bosselman Enterprises
Spencer Patsios has been serving as the IT Helpdesk Manager at Bosselman Enterprises since 2016. In this role, he provides leadership and guidance to a team of IT professionals, ensuring support for over 1,500 customers around the clock. He implements policies and procedures aimed at maximizing issue resolution efficiency. His responsibilities include evaluating new information systems products and suggesting enhancements to existing services to improve user experience.
Military Experience and Transition
Spencer Patsios has a notable background in the US Army, where he served from 2010 to 2016. He held various positions, including Multi-Transmission Operator, Helpdesk NCOIC, Senior Team Lead, and System Administrator. His military service included a deployment in Afghanistan. He transitioned from the Army in 2016, bringing with him a SECRET Clearance and expertise in Information Assurance, System Administration, and Network Security.
Education and Certifications
Spencer Patsios studied Cyber Security at Bellevue University, where he gained knowledge relevant to his current role. He also attended Cochise College, earning an Associate of Science (A.S.) degree in Computer Science in 2015. His educational background supports his professional focus on IT and cybersecurity, complementing his extensive military training.
Technical Skills and Interests
Spencer Patsios possesses a range of technical skills, including expertise in Virtualization, Cryptography, and Network Management. He has a strong interest in Penetration Testing and Vulnerability Discovery, indicating a commitment to enhancing security measures and identifying potential weaknesses in systems.