Ashley Baker
About Ashley Baker
Ashley Baker is a Pre Authorization Specialist I at Boston Scientific with a background in customer service and legal studies.
Professional Experience at Boston Scientific
Ashley Baker is currently working as a Pre Authorization Specialist I at Boston Scientific since 2021 in Valencia, CA. In her role, she is responsible for managing and coordinating the pre-authorization of medical services to ensure timely and efficient patient care. Her experience in customer service and call center roles equips her with the communication and organizational skills necessary for this position.
Work History at Bioness Inc.
From 2018 to 2021, Ashley Baker served as a Call Center Agent at Bioness Inc. in Valencia, CA. During her 3-year tenure, she was responsible for handling inbound and outbound calls, addressing customer inquiries, and providing support related to the company's medical and rehabilitation products. Her role involved significant interaction with both customers and healthcare professionals, requiring effective communication and problem-solving skills.
Customer Service Roles at Multiple Companies
Ashley Baker has a strong background in customer service, having held several roles prior to her current position. She worked as a Customer Service Representative at Miles Chemical Inc. in 2017 for 4 months in Arleta, CA, and at Merchant Bancard Network from 2016 to 2017 for 8 months in Valencia, CA. Additionally, she served as a Customer Service Representative II at Arvato from 2012 to 2016 for 4 years in Valencia, CA, and as a Customer Service Specialist at Sears Roebuck & CO in 2012 for 5 months in Chatsworth, CA.
Educational Background
Ashley Baker graduated from Charter College with a Certificate in Legal Assistant/Paralegal in 2011, following her one-year course from 2010 to 2011. Prior to that, she completed her high school education at Valencia High School, obtaining her High School Diploma in 2003. Her educational qualifications have provided her with a solid foundation for her roles in customer service and administrative support.