Carlos Laidler Ayúcar
About Carlos Laidler Ayúcar
Carlos Laidler Ayúcar is a Technical Service Engineer EMEA at Boston Scientific, providing technical support for medical devices across the EMEA region.
Company
Carlos Laidler Ayúcar currently works at Boston Scientific as a Technical Service Engineer for the EMEA region. Boston Scientific is a global leader in the production of medical devices, focusing on areas such as electrophysiology, interventional cardiology, and endoscopy.
Title
Carlos Laidler Ayúcar holds the position of Technical Service Engineer EMEA at Boston Scientific.
Education and Expertise
Carlos Laidler Ayúcar holds two bachelor's degrees. He graduated from Zuyd Hogeschool | Zuyd University of Applied Sciences in 2015, where he studied for three years. Prior to that, he completed a bachelor's degree at the Conservatory of Music of Navarra in 2012 after four years of study. His broad educational background contributes to his diverse skill set, particularly in technical support and customer service.
Professional Background
Carlos Laidler Ayúcar has a varied professional background. He worked at Medtronic as a Customer Care Operations representative for a year from 2018 to 2019 in Herleen, Netherlands. Prior to that, he was a Senior Customer Service Representative and Manager Assistant at the Mercedes-Benz Customer Assistance Center Maastricht NV from 2015 to 2017 in Maastricht and its surrounding areas. Carlos also has experience as a music teacher at the Private Music and Dance Center Musikasi from 2009 to 2012 in Bilbao, Spain.
Achievements
In his role at Boston Scientific, Carlos Laidler Ayúcar provides support for medical devices in electrophysiology, interventional cardiology, and endoscopy across the EMEA region. He acts as the primary contact for technical issues, engaging with hospitals, local service engineers, and sales and customer service teams. He offers second-line support to distributors outside Europe and participates in training activities. His role heavily involves the use of SAP for work orders and Salesforce for daily operations, indicating his proficiency with these essential tools.