Chloe Neal
About Chloe Neal
Chloe Neal is the Value Improvement Lead for Global Customer Service at Boston Scientific and also serves as the Process Documentation & Training Manager at Boston Scientific Ltd.
Title at Boston Scientific
Chloe Neal serves as the Value Improvement Lead in the Global Customer Service team at Boston Scientific. Since taking on this role in 2019, she has been responsible for improving value within the customer service processes on a global scale. Her work focuses on optimizing operations, increasing efficiency, and ensuring high standards of customer satisfaction.
Role as Process Documentation and Training Manager
Since 1997, Chloe Neal has also held the position of Process Documentation & Training Manager at Boston Scientific Ltd. In this role, she oversees the creation and maintenance of process documentation, ensuring that all procedures are accurately recorded and disseminated. Additionally, Chloe is responsible for the development and implementation of training programs, aiming to enhance the competencies and performance of the team.