Cian W.
About Cian W.
Cian W. is a Deskside Support Technician I at Boston Scientific in County Galway, Ireland, with a background in IT support and customer service.
Title and Role at Boston Scientific
Cian W. is currently employed as a Deskside Support Technician I at Boston Scientific. He has been with the company since 2019 and is responsible for providing technical support within the organization. His role involves managing service-level agreements (SLAs) and resolving faults as part of the IT support team.
Previous Experience at Eishtec
Before joining Boston Scientific, Cian W. worked as a Customer Services Agent at Eishtec in County Waterford, Ireland. His tenure at Eishtec lasted from 2017 to 2018, where he was employed for four months. In this role, he handled customer service inquiries and assisted clients with various issues.
Sales Executive Roles in Clonmel
Cian W. has experience working as a Sales Executive at two different shops in Clonmel, Co. Tipperary. He was employed at The Wick and Wire Vape Shop for six months in 2017 and at Vapourpal Clonmel from 2016 to 2017 for ten months. In these roles, he was responsible for sales and customer interactions in retail environments.
Education in Computer and Information Sciences
Cian W. studied at Waterford Wexford Education & Training Board, achieving a qualification as an IT Support Specialist. His studies focused on Computer and Information Sciences and Support Services. He completed his education in 2019, equipping him with the technical skills needed for his current role in IT support.
Background in Fault Resolution
Cian W. has a strong background in fault resolution within the medical device industry. His expertise in managing technical issues and adhering to service-level agreements (SLAs) makes him a valuable asset in his current role at Boston Scientific.