Eddie Hong
About Eddie Hong
Eddie Hong is an Information Technology Specialist at Boston Scientific with over 25 years of experience in customer service and IT support.
Current Role at Boston Scientific
Eddie Hong is currently serving as an Information Technology Specialist at Boston Scientific, a role he has held since 2021. This position is based in Santa Clarita, CA. In his current role, Eddie is likely engaged in a variety of IT functions to support the company's technological infrastructure.
Previous Experience at Robert Half
In 2021, Eddie Hong worked as Information Technology Help Desk Support for Robert Half in Burbank, California. Although his stint was brief, lasting for just one month, it underscores his capability to quickly adapt and provide IT support services efficiently.
Professional Background and Experience
Eddie Hong has amassed substantial experience in the IT field through various roles. His career includes positions such as IT Support at NSC Global (2018-2021), IT Specialist at Dine Brands Global (2018), IT Support Specialist at Nestlé (2016-2018), and Senior IT Support Analyst at IBM (2015). Additionally, he has experience as a Support Analyst with Thomson Reuters and Siemens Healthcare, and managerial experience with Washington Mutual.
Education in Computer Science
Eddie Hong completed his studies in Computer Science at Mt Sierra College from 1997 to 1998. His education laid the groundwork for his extensive career in information technology and customer service.
Customer Service and Professional Attitude
Eddie Hong has over 25 years of experience in customer service, showcasing a reliable ability to handle customer problems effectively. Known for his positive and upbeat attitude, Eddie consistently performs well under challenging situations. He has a genuine passion for customer service, always striving to ensure consumer satisfaction.