Emma Hayward
About Emma Hayward
Emma Hayward is a Customer Operations Manager in the United Kingdom with extensive experience in various managerial roles and a background in Finance and Business from Bournemouth University.
Customer Operations Manager
Emma Hayward currently holds the position of Customer Operations Manager, a role she has held since 2020. Her extensive experience in customer operations demonstrates her knowledge and capability in managing complex customer relations and operational processes.
Previous Roles in Customer Operations
Emma previously worked as Interim Customer Operations Manager, UKI & Nordics, from 2018 to 2020 in Hemel Hempstead, United Kingdom. Her responsibilities included overseeing customer operations across the United Kingdom and Nordic regions, ensuring smooth and efficient service delivery.
Experience in Pricing and Contracts Management
From 2016 to 2018, Emma served as Pricing and Contracts Manager in Hemel Hempstead, United Kingdom. Her role required in-depth knowledge of pricing strategies and contract negotiations, which contributed to the company's financial management and compliance.
Roles in Rebate Management
Emma's earlier roles include positions such as Rebate Manager (2015-2016) and Rebate Analyst at Zebra Technologies (2011-2015). In these positions, Emma was responsible for analyzing and managing rebate programs, which were crucial for driving sales incentives and customer loyalty.
Finance and Business Education
Emma Hayward earned a Bachelor's degree in Finance and Business from Bournemouth University, where she studied from 2007 to 2011. Her education provided a strong foundation in business principles and financial management, skills that have been integral to her professional career.