Erin Frank
About Erin Frank
Erin Frank is a Customer Experience Specialist at Boston Scientific with extensive experience in administrative and customer service roles, and a background in Biological and Pre-Medical Illustration from Iowa State University.
Company
Erin Frank currently works at Boston Scientific, a global company known for its medical device products and solutions. She has held multiple roles within the organization, including Customer Experience Specialist since 2019 and Executive Administrative Assistant since 2016.
Title
Erin Frank holds the position of Customer Experience Specialist at Boston Scientific. This role focuses on enhancing customer interactions and ensuring high levels of customer satisfaction.
Previous Work Experience
Erin Frank has a rich professional background with experience in several roles. She worked at Zimmer Biomet as an Executive Administrative Assistant from 2011 to 2016. Before that, she served as an Executive Associate and an Administrative Assistant at OATI from 2006 to 2011. Early in her career, she gained experience as a Customer Service Representative at CDS Global from 2004 to 2006.
Education and Expertise
Erin Frank earned a Bachelor's Degree in Biological and Pre-Medical Illustration from Iowa State University, where she studied from 2001 to 2006. She possesses advanced skills in Adobe Creative Suites and InDesign, complementing her proficiency in Microsoft Office applications.
Customer Educational Programs
Erin Frank has developed customer educational programs specifically tailored for the medical device industry. These programs aim to enhance customer knowledge and improve customer experience in the use of medical devices.