Fernanda Oliveira Lopes

Fernanda Oliveira Lopes

Analista Customer Care @ Boston Scientific

About Fernanda Oliveira Lopes

Fernanda Oliveira Lopes is an Analista Customer Care at Boston Scientific in São Paulo, Brazil, with extensive experience in administrative and customer care roles.

Professional Roles at Boston Scientific

Fernanda Oliveira Lopes has held multiple roles at Boston Scientific, including her current position as an Analista Customer Care since 2014. She played a critical role in the implementation of the Sales Force platform and the development of the EDI tool 'E-Order.' Additionally, she is responsible for maintaining a collaborative model for strategic clients, updating Brazil's sales results in global reports, and managing backorder analysis and control.

Previous Experience at Grupo Flytour

Fernanda Oliveira Lopes worked as an Administrative Assistant at Grupo Flytour from 2012 to 2013. During her one-year tenure in São Paulo e Região, she gained valuable experience in administrative functions, which contributed to her professional development.

Educational Background in Human Resources and Administration

Fernanda Oliveira Lopes studied Human Resources Management/Personnel Administration at Faculdades Integradas Rio Branco, where she earned a postgraduate degree from 2008 to 2010. She also studied Administração at Universidade Estácio de Sá, achieving a general administration degree from 2003 to 2006. Her foundational education was completed at Colégio Rio Branco, where she achieved her high school diploma from 1998 to 2001.

Responsibilities at Coquelux and Submarino Viagens

From 2009 to 2012, Fernanda Oliveira Lopes held a dual role at Coquelux as an Assistente Administrativa/Recursos Humanos in Cotia. Prior to that, she was an Auxiliar Administrativo at Submarino Viagens in Osasco from 2008 to 2009. These roles helped build her expertise in both administrative and HR functions.

Early Career at Ornare Industria e Comércio de Móveis

Fernanda Oliveira Lopes began her career at Ornare Industria e Comércio de Móveis as an Assistente de Novos Negócios from 2007 to 2008. Her responsibilities in this role provided a foundation in business development and administrative tasks, setting the stage for her future roles in various organizations.

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