Heather Jia
About Heather Jia
Heather Jia is a Senior Manager of Digital Solutions in Supply Chain at Boston Scientific with over 13 years of experience in digital transformation and people management.
Current Role at Boston Scientific
Heather Jia is currently the Senior Manager of Digital Solutions for the Supply Chain at Boston Scientific. She began her role in 2021, working out of Shanghai, China. In this position, Heather oversees digital solutions within the supply chain, aligning them with corporate strategies and ensuring that they meet business requirements. Her role involves critical decision-making regarding digital transformation and its implementation to enhance supply chain efficiencies.
Previous Experience at BP
Before joining Boston Scientific, Heather Jia served as Logistics System and Solution Manager at BP from 2018 to 2020. During her two-year tenure, she focused on managing logistics systems and developing solutions that optimize business processes. Her work contributed to enhancing logistics operations, addressing system inefficiencies, and improving overall logistical performance.
Roles at L'Oréal and General Electric
Heather Jia's career also includes key positions at L'Oréal and General Electric. She was the APAC BPM Application Manager at L'Oréal for ten months in 2017 and 2018, responsible for business process management applications across the Asia-Pacific region. Prior to this, Heather spent several years at General Electric, where she held roles such as Staff Technical Project Manager at GE Energy Connections and IM Program Manager at GE Power. Her responsibilities included overseeing ERP systems and managing various technical projects.
Education and Certifications
Heather Jia holds a Master's degree in Computer Science from East China Normal University, which she earned between 2005 and 2007. She is certified in CSCP, TOGAF, PMP, and SAP MM & PP, showcasing her extensive knowledge and qualifications in supply chain management, enterprise architecture, project management, and SAP modules. These certifications complement her academic background and professional experience, enabling her to deliver comprehensive digital solutions.
Expertise in Digital Solutions
With over 13 years of experience in roles such as Digital Transformation Manager, Digital Business Partner, and Digital Business Architect, Heather Jia has a deep understanding of digital requirements and strategies. Her expertise includes designing and aligning digital transformation roadmaps with corporate objectives, managing full-cycle rollouts, and overseeing process improvements. Additionally, she has more than five years of experience in people management, leading teams focused on digital solutions, systems, processes, and data.