Jeremy Livingston

Jeremy Livingston

Global Director Customer Experience & Omnichannel @ Boston Scientific

About Jeremy Livingston

Jeremy Livingston is the Global Director of Customer Experience & Omnichannel at Boston Scientific, with extensive experience in marketing and customer development across various roles at Johnson & Johnson and other companies.

Company: Boston Scientific

Jeremy Livingston currently holds the position of Global Director - Customer Experience & Omnichannel at Boston Scientific. Jeremy began this role in 2022. Boston Scientific is a leading medical equipment manufacturer specializing in a wide range of innovative medical solutions.

Title: Global Director - Customer Experience & Omnichannel

Jeremy Livingston serves as the Global Director - Customer Experience & Omnichannel at Boston Scientific. In this role, he is responsible for spearheading initiatives to enhance customer experiences and integrate omnichannel strategies. His expertise in Agile Marketing supports continuous improvement in these areas, utilizing data and analytics to refine marketing approaches.

Previous Roles at Johnson & Johnson

Before joining Boston Scientific, Jeremy held multiple key positions at Johnson & Johnson. These include Group Product Director, Hypertension at The Janssen Pharmaceutical Companies (2021-2022), Product Director, XARELTO (2018-2021), and Senior Marketing Manager for various departments including Oral Care and Johnson's Baby (2015-2018). He was also the Brand Manager for LISTERINE and Customer Development Manager, highlighting his comprehensive experience in health care professional and consumer marketing.

Education and Expertise

Jeremy holds an MBA in Marketing and Corporate Innovation from Indiana University's Kelley School of Business, obtained between 2009 and 2011. He also earned a B.S. in Marketing and Finance from Miami University. Additionally, he participated in the African American Leadership Development Program (AALDP) through the Urban League - Cincinnati Chapter. His educational background supports his extensive expertise in agile marketing, health care, customer development, and trade & merchandising.

Agile Marketing and Customer Development

Jeremy Livingston has proven expertise in Agile Marketing, which involves leveraging data and analytics for continuous improvement of marketing strategies. He specializes in Customer Development and Trade & Merchandising, focusing on building strong customer relationships and optimizing distribution channels. His roles across various departments at Johnson & Johnson have equipped him with a robust understanding of both the healthcare professional and consumer marketing landscapes.

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