Kathy Ettl
About Kathy Ettl
Kathy Ettl is a Customer Care Supervisor at Boston Scientific and Abacus Health Products with extensive experience in customer service roles.
Current Role at Boston Scientific
Kathy Ettl is currently employed at Boston Scientific as a Customer Care Supervisor. She has been working in this role since 2020. The company is located in Quincy, Massachusetts, United States. Her responsibilities likely include supervising customer care operations, ensuring customer satisfaction, and handling complex customer service issues within the healthcare domain.
Position at Abacus Health Products
Kathy Ettl has been working at Abacus Health Products as a Customer Service Supervisor since 2019. Her role involves overseeing customer service activities, managing service representatives, and possibly interfacing with customers to address and resolve complaints efficiently. Abacus Health Products is known for offering topical pain relief products, and Kathy’s role would be pivotal in maintaining high customer service standards.
Previous Role at Latrobe Specialty Steel
Before her current roles, Kathy Ettl was employed as a Special Account Manager at Latrobe Specialty Steel. She worked there from 2018 to 2019 for a duration of 10 months. In Marlboro, her responsibilities would have included managing key accounts, ensuring customer satisfaction, and possibly overseeing the sales and distribution of specialty steel products.
Experience at MicroChem Corp.
Kathy Ettl served as a Senior Customer Service Representative at MicroChem Corp., where she worked from 2015 to 2019 for 4 years. Based in Westborough, MA, MicroChem Corp. specializes in advanced coatings and materials for various industries. Her role likely involved providing high-level customer service, dealing with customer inquiries, and ensuring client satisfaction with the company's products.
Early Career at McKesson
From 2012 to 2015, Kathy Ettl worked as a Customer Service Representative at McKesson. During her 3-year tenure, she would have been responsible for handling customer inquiries, resolving issues, and ensuring a smooth customer service experience. McKesson is a leading pharmaceutical distribution and healthcare services company, indicating that her roles have consistently involved high-stakes customer service responsibilities.
Educational Background
Kathy Ettl completed her Bachelor’s degree in Biology from Roger Williams University in 1970. Her educational background provided her with a solid foundation in biological sciences, which may have been beneficial in her various roles in customer service within healthcare and technical industries.