Maria Jose Rodriguez
About Maria Jose Rodriguez
Maria Jose Rodriguez is a Customer Service Representative at Boston Scientific with extensive experience in customer service roles across various companies in Madrid, Spain.
Current Title and Role at Boston Scientific
Maria Jose Rodriguez has been working as a Customer Service Representative at Boston Scientific since 2012. Her role in the company includes managing customer service operations, handling direct communication with hospitals, clinics, insurers, sales representatives, and distributors. She is proficient in processing orders via E-Mail, fax, phone, and EDI from the warehouse located in the Netherlands. Her tasks also encompass resolving various customer issues and managing back order materials.
Professional Experience at Smith & Nephew
Before her current role, Maria worked at Smith & Nephew as an Oficial Customer Service from 2008 to 2010. During her tenure of 2 years, Maria handled diverse customer service tasks, ensuring efficient communication with clients and processing of orders. This experience helped her build a solid foundation in professional customer service operations.
Employment at Fresenius Medical Care
Maria served as an Auxiliar Administrativo en Customer Service at Fresenius Medical Care from 2004 to 2008. For 4 years, she provided administrative support and managed customer service tasks. This role equipped her with the skills necessary for handling customer communication and order processing efficiently.
Previous Experience with Centerpulse Ibérica, S.A. (Sulzer Medica)
From 1997 to 2004, Maria worked as an Oficial Customer Service at Centerpulse Ibérica, S.A. (Sulzer Medica). During her 7-year tenure, she focused on managing customer service operations, which included direct coordination with clients and resolving customer issues. Her role significantly contributed to her comprehensive understanding of customer service management.
Education and Language Proficiency
Maria studied at Escuela Oficial de Idiomas de San Sebastián de los Reyes, where she achieved Nivel Intermedio Alto in Inglés from 2013 to 2014. Prior to that, she completed a 120-hour Curso de intermedio at Arena School of English in 2011. Additionally, she holds a Técnico Especialista in Administración y Comercial, which she obtained from Colegio Nuestra Señora del Pilar (FP) from 1988 to 1992. These educational pursuits have enhanced her communication skills and proficiency in English.