Nicholas Stone
About Nicholas Stone
Nicholas Stone is a Service Desk Analyst at Boston Scientific with a background in IT support and customer service.
Title
Nicholas Stone currently holds the position of Service Desk Analyst at Boston Scientific. He began this role in 2021.
Previous Roles at Abbott and Questar Assessment
Previously, Nicholas Stone worked at Abbott as a Service Desk Analyst from 2019 to 2020, based in Minnetonka, Minnesota. In 2019, he also served as a Customer Service Representative at Questar Assessment Inc. for three months in Apple Valley, Minnesota.
Past Experience at Various Companies
Nicholas Stone's career includes multiple positions: Driver Helper at UPS in Eagan, Minnesota (2018-2019), Auction Field Manager at Assets2Cash in the Greater Minneapolis-St. Paul Area (2018-2019), and an Independent Math and Physics Tutor at Language Shine (2017). He also worked as a Summer Camp Counselor and Lifeguard at YMCA Summer Day Camp in Burnsville, Minnesota (2016), a Teaching Assistant at Bethel University in Arden Hills, Minnesota (2015-2017), and as a Quality Assurance Manager at Minnesota Residential Inspections in Burnsville, Minnesota (2013-2014).
Education and Expertise
Nicholas Stone holds a Master's degree in Mechanical Engineering (MEng) from the University of Minnesota Duluth, achieved in 2018. He also earned a Bachelor's Degree in Engineering Physics/Applied Physics from Bethel University, completed in 2017.
Technical Skills and Collaboration
Nicholas Stone frequently collaborates with other IT department personnel to manage tasks beyond his expertise. He possesses strong technical skills, particularly in remotely accessing users' computers to aid with system and settings changes. He combines his passion for guiding and supporting others with his IT expertise to effectively resolve issues.