Xavier Legentil
About Xavier Legentil
Xavier Legentil is the Customer Centricity Leader EMEA at Boston Scientific, with extensive experience in customer experience management and marketing across various companies in France.
Customer Centricity Leader at Boston Scientific
Xavier Legentil currently serves as the Customer Centricity Leader EMEA at Boston Scientific. Since 2018, he has been based in the Région de Paris, France, where he integrates both Voice of Customer and Voice of Employees feedback to influence strategic initiatives. His role involves driving change to promote a customer-centric mindset within the EMEA organization. As an internal consultant on analytics, Xavier is dedicated to continuously improving Voice of Customer data.
Career at Ipsos
Before his current role, Xavier Legentil worked at Ipsos from 2010 to 2018 in various capacities. From 2014 to 2018, he held the position of Customer Experience Management Practice - Directeur Adjoint BU - Directeur Programmes Stratégiques in the Région de Paris, France. Prior to that, from 2010 to 2014, he served as Marketing Practice - Directeur de Département in the Paris Area. During his tenure at Ipsos, Xavier contributed significantly to strategic programs and customer experience management.
Experience as Partner at RISC International
Xavier Legentil was a Partner at RISC International from 2007 to 2010, where he focused on marketing consulting and consumer trends. Based in Paris, he contributed to understanding and analyzing market changes to help clients make informed decisions. His role at RISC International involved insightful consulting aimed at driving marketing success.
Educational Background in Business Administration
Xavier Legentil studied at Institut Supérieur de Gestion, where he achieved an MBA from 1989 to 1992. His education provided a solid foundation in business administration, preparing him for his subsequent career in marketing and customer experience management. The knowledge and skills gained during his MBA have been instrumental in his professional development.