Bilal Azeem

Client Success Coordinator @ Bounteous

About Bilal Azeem

Bilal Azeem is a Client Success Coordinator at Bounteous, where he has worked since 2021. He holds a Bachelor of Commerce from Ryerson University and has experience in various roles, including project control and business operations.

Work at Bounteous

Bilal Azeem has been employed at Bounteous as a Client Success Coordinator since 2021. In this role, he coordinates with subject matter experts across various teams, including Analytics & Insights, Data Science, and Digital Media. His responsibilities focus on enhancing client success and managing a portfolio of over 60 clients, specifically utilizing the Google Marketing Platform. Bilal employs tools such as Jira Service Management and Salesforce to strengthen client partnerships and expand a multi-million-dollar portfolio.

Education and Expertise

Bilal Azeem studied at Ryerson University, where he pursued a Bachelor of Commerce (B.Com.) degree from 2012 to 2016. His studies included Marketing Management and Global Management Studies. This educational background provides him with a solid foundation in business principles and marketing strategies, which he applies in his current role and previous positions.

Background

Before joining Bounteous, Bilal Azeem held various positions that contributed to his professional development. He worked as a Project Control Officer at Ornge for two months in 2020. Prior to that, he served as a Business Operations Associate at SnapTravel for three months in 2019 and as a Public Relations & Communications Manager at Microsoft for eight months during the same year. He also gained experience as a Customer Service Representative at National Bank of Canada and as a Front-End Sales Employee at The Home Depot Canada.

Professional Experience

Bilal Azeem has accumulated diverse professional experience across multiple industries. His tenure at Microsoft involved public relations and communications, while his role at SnapTravel focused on business operations. At National Bank of Canada, he worked in customer service, and at The Home Depot Canada, he engaged in sales. Each of these positions has equipped him with skills relevant to client success and relationship management.

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