Howard Simon
About Howard Simon
Howard Simon is a Field Support Engineer 2 with extensive experience in technical support and IT roles, having worked for companies such as Calligo, CompuCom, and Connected Technologies Inc. He holds a BA in Information Technology from York University and is pursuing additional certifications in networking and Microsoft technologies.
Current Role at Bounteous
Howard Simon serves as a Field Support Engineer 2 at Bounteous, a position he has held since 2019. In this role, he is responsible for providing technical support and ensuring the smooth operation of IT systems. His expertise in troubleshooting and deployment contributes to the efficiency of the team's operations.
Previous Experience in Technical Support
Before joining Bounteous, Howard Simon gained valuable experience in technical support roles. He worked as a Technical Support Analyst at Calligo for six months in 2019. Prior to that, he was employed at Connected Technologies Inc. (CTI) for one year, and at CompuCom as a Technician for one year from 2017 to 2018. His early career also included a two-year contract position at Metro Bound Inc.
Educational Background in Information Technology
Howard Simon studied Information Technology at York University, where he earned a Bachelor of Arts degree from 2012 to 2017. His academic focus included a concentration in the Health Information Technology Industry, equipping him with foundational knowledge applicable to his career in IT support.
Certifications and Professional Development
Howard is currently pursuing certifications in CCNA, Cisco, and MCSE to enhance his technical skills and knowledge. He has practical skills in PC repair and troubleshooting, which are essential for his roles in field support. His commitment to continuous learning is evident in his interest in programming languages such as Java, JavaScript, and SQL.
Interest in Networking Concepts
Howard Simon has a keen interest in networking concepts, including the SSL model, OSI model, and TCP/IP. This knowledge supports his role as a Field Support Engineer and reflects his dedication to understanding the underlying principles of network communication.