Jolayne Kelehar
About Jolayne Kelehar
Jolayne Kelehar serves as the Director of Client Services at Bounteous, where she has worked since 2021. She has extensive experience in client services and strategy, particularly in the utility/energy and retail sectors.
Current Role at Bounteous
Jolayne Kelehar serves as the Director of Client Services at Bounteous, a position she has held since 2021. In this role, she focuses on building and maintaining relationships with clients, particularly in the utility, energy, and retail sectors. Her work involves creating omnichannel customer journeys and experiences, ensuring that client needs are met through comprehensive service delivery.
Previous Experience at Bellomy
Before joining Bounteous, Jolayne Kelehar worked at Bellomy in various roles over several years. She held the position of Director of Strategy from 2020 to 2021, and prior to that, she served as Client Services Director for five months in 2019. Her tenure at Bellomy also included roles as Senior Client Services Manager, Account Manager, and Research Manager, demonstrating her extensive experience in client services and strategy.
Educational Background
Jolayne Kelehar earned her Master of Science in Mass Communication from Florida State University, where she studied from 2003 to 2005. Additionally, she holds a Bachelor of Arts in Communication with emphases in Advertising/Public Relations, Media Writing, and Human Communication from Mary Baldwin College, which she attended from 1999 to 2001. Her educational background supports her expertise in communication and client engagement.
Focus on Client Relationships
Jolayne Kelehar emphasizes the importance of long-term partnerships with clients. She aims to deeply understand and address client challenges, which is crucial for delivering effective solutions. Her approach involves collaborating closely with clients to enhance their customer experiences across various channels.