Mark Wagner
About Mark Wagner
Mark Wagner serves as the Vice President of Experience Design at Bounteous, where he has worked since 2023. With over 20 years of experience in digital product design, he specializes in creating transformative financial services products that prioritize user insights.
Work at Bounteous
Mark Wagner serves as the Vice President of Experience Design at Bounteous, a position he has held since 2023. His role is based in Minneapolis, Minnesota, and he operates in a remote capacity. In this position, he leads initiatives focused on enhancing customer experiences through innovative design strategies.
Previous Experience in Design Leadership
Prior to joining Bounteous, Mark Wagner held several significant roles in design leadership. He worked as Design Director at frog from 2022 to 2023 and as Creative Director of Experience Design at SapientRazorfish from 2017 to 2018. Additionally, he served as Group Creative Director at Publicis Sapient for four years, from 2018 to 2022, contributing to various projects in the Greater Minneapolis-St. Paul Area.
Educational Background
Mark Wagner has a diverse educational background. He studied at The University of South Dakota Knudson School of Law, where he earned a Juris Doctor. He also attended the University of Illinois Chicago School of Law, completing a J.D. & LL.M. Program focused on Intellectual Property. Additionally, he holds a Bachelor of Arts degree in Visual Arts and Economics from South Dakota State University.
Core Competencies and Expertise
Mark Wagner possesses over 20 years of experience in digital product design and innovation, with a specific focus on financial services. His core competencies include customer experience strategy, UX strategy, service design, Lean UX, agile product design and delivery, and user research. He is known for his ability to solve complex design problems and foster collaboration and inclusion within teams.
Specialization in Financial Services
Mark Wagner specializes in creating transformative financial services products that prioritize user insights and deliver value to both businesses and customers. He leads teams of designers, researchers, and strategists to develop impactful customer experiences, emphasizing the importance of understanding user needs in the design process.