Trudy Jones
About Trudy Jones
Trudy Jones is a Business Analyst with extensive experience in various roles across multiple companies, including Hathway and Bounteous. She specializes in implementing distributed teams and enhancing business solutions through programming languages.
Work at Bounteous
Trudy Jones has been employed at Bounteous as a Business Analyst since 2022. In this role, she focuses on analyzing business processes and providing insights to enhance operational efficiency. Her responsibilities include collaborating with cross-functional teams to identify needs and develop solutions that align with organizational goals.
Current Role at Hathway
Since 2021, Trudy Jones has worked at Hathway as a Business Analyst in the Enterprise Solutions division. In this position, she applies her analytical skills to support enterprise-level projects, ensuring that business requirements are met and that solutions are effectively implemented.
Previous Experience at Contact Center Maven
Trudy Jones served as a Project Business Analyst at Contact Center Maven from 2020 to 2021. During her tenure, she contributed to various projects aimed at improving contact center operations and enhancing customer service delivery in the Greater Denver Area.
Education and Expertise
Trudy Jones studied at Rocky Mountain College of Art and Design, where she earned an Associate of Arts in Graphic Design from 2014 to 2018. She possesses expertise in implementing and managing distributed teams across platforms such as Punchh, Avaya, 8X8, and Vonage Contact Center. Additionally, she utilizes programming languages like HTML5, CSS3, and JavaScript to enhance business solutions.
Background in Business Analysis
Trudy Jones has a diverse background in business analysis and management. She has held various positions, including VP of New Verticals at TSD Global and Director of Alternate Business Channels at Red Robin Corporate. Her experience includes managing guest services at Boston Market Corporate, where she served as both Manager and Director of Guest Services.