Eddie Bennett
About Eddie Bennett
Eddie Bennett is a Client Success Manager II at BoxCast, where he conducts business reviews to improve product awareness and customer satisfaction. He has previous experience in client success and public housing management, and he holds degrees in Criminal Justice and Political Science from The University of Akron.
Work at BoxCast
Eddie Bennett has been serving as a Client Success Manager II at BoxCast since 2018. In this role, he conducts business reviews with leadership and technical teams to enhance product awareness and improve customer satisfaction. He focuses on ensuring that customers are aligned with plans that meet their organizational needs, contributing to the overall success of the BoxCast platform.
Previous Experience
Before joining BoxCast, Eddie Bennett worked at 1EDI Source as a Client Success Manager from 2016 to 2018. His responsibilities included managing client relationships and ensuring their needs were met. Prior to that, he spent six years at FrontLine Service as a Public Housing and Benefits Coordinator, as well as the Manager of the Norma Herr Women's Center, from 2010 to 2016. This experience provided him with a strong foundation in client management and support.
Education and Expertise
Eddie Bennett studied at The University of Akron, where he earned a Bachelor of Arts (BA) in Criminal Justice and Political Science from 2004 to 2009. He also obtained an Associate's Degree (AS) in Criminal Justice Technology during the same period. His educational background supports his expertise in client success and management.
Background
Eddie Bennett has a diverse professional background that spans client success management and social services. His early career included significant roles in public housing and benefits coordination, which equipped him with skills in client engagement and support. His transition to technology and client success at BoxCast reflects his adaptability and commitment to enhancing customer experiences.