Robert Oigo
About Robert Oigo
Robert Oigo serves as the Chief Customer Experience Officer at BOYA LTD in Nairobi, Kenya, where he has worked since 2020. He has a background in telecommunications engineering and IT, with previous experience as CTO and Co-founder of XOKO, and has contributed to the development of payment technologies for the African market.
Work at BOYA LTD
Robert Oigo serves as the Chief Customer Experience Officer at BOYA LTD, a position he has held since 2020. In this role, he focuses on enhancing the customer experience strategy, particularly through innovative payment solutions. His work is centered in Nairobi, Kenya, where he has contributed to the company's growth and customer satisfaction initiatives over the past four years.
Previous Experience at XOKO
Prior to his current role, Robert Oigo was the Chief Technology Officer and Co-founder of XOKO from 2016 to 2020. During his tenure, he played a significant role in the research and development of new payment technologies specifically designed for the African market. His experience at XOKO provided him with valuable insights into technology and customer needs.
Education in Telecommunications Engineering and IT
Robert Oigo earned his Bachelor’s Degree in Telecommunications Engineering and IT from Kenyatta University, where he studied from 2010 to 2015. This educational background has equipped him with the technical knowledge necessary for his roles in technology and customer experience management.
Additional Studies in Android Application Development
In addition to his degree, Robert Oigo studied Distributed App Programming at Jomo Kenyatta University of Agriculture and Technology (JKUAT) from 2012 to 2013. He achieved certification in Android Application Development, further enhancing his technical skill set and supporting his work in customer experience solutions.
Background in Telecommunications and IT
Robert Oigo has a strong foundation in both telecommunications engineering and IT. This background supports his current role in developing advanced customer experience solutions, allowing him to integrate technology effectively into customer service strategies.