Shayla Roof
About Shayla Roof
Shayla Roof is a Project/Trafficking Manager at Bozell, with a strong background in case management and customer service. She has over a decade of experience in various roles related to developmental disabilities, insurance solutions, and administrative support.
Current Role at Bozell
Shayla Roof has been serving as a Project/Trafficking Manager at Bozell since 2022. In this role, she is responsible for overseeing project management and ensuring efficient workflow within the organization. Her position involves coordinating various projects and managing resources to meet client needs effectively.
Previous Experience in State of Nebraska
Shayla Roof worked at the State of Nebraska in various capacities. From 2014 to 2019, she served as a Developmental Disabilities Service Coordinator, where she gained a comprehensive understanding of governmental policy related to developmental disabilities. Prior to that, she was a Children and Family Services Case Manager from 2008 to 2011, focusing on case management in Omaha.
Background in Insurance and Case Management
Shayla Roof has extensive experience in insurance and case management. She was employed at Anthem, Inc. as an LTSS Service Coordinator/Assessor from 2019 to 2021, where she developed in-depth knowledge of insurance solutions and benefits. Additionally, she worked at Medical & Administrative Solutions for Hospitals (M.A.S.H.) as a Case Manager in 2013.
Educational Qualifications
Shayla Roof holds two Bachelor of Science degrees in Criminal Justice. She studied at the University of Nebraska-Lincoln from 2003 to 2006 and later attended the University of Nebraska at Omaha from 2006 to 2007. This educational background has contributed to her understanding of legal and administrative processes.
Diverse Skill Set and Customer Service Experience
Shayla Roof possesses a diverse skill set that includes office management, administrative work, and legal assistant experience. She has a strong background in customer service and asset protection, which has been beneficial in her various roles throughout her career.