Farhan Islam
About Farhan Islam
Farhan Islam is a Customer Service Representative at bp in Sydney, Australia, with a background in Electrical and Electronics Engineering. He holds a Bachelor's degree from North South University and a Master's degree from Macquarie University.
Work at BP
Farhan Islam has been employed at BP as a Customer Service Representative since 2019. His role involves assisting customers and addressing their inquiries, contributing to the overall customer experience. He has been part of the team for five years, working in Sydney, New South Wales, Australia. His experience in customer service has allowed him to develop skills in communication and problem-solving, which are essential in the energy sector.
Education and Expertise
Farhan Islam holds a Bachelor's degree in Electrical and Electronics Engineering from North South University, where he studied from 2013 to 2018. He furthered his education by obtaining a Master's degree in Electronics Engineering from Macquarie University, completing his studies from 2019 to 2021. This educational background provides him with a solid foundation in engineering principles and practices.
Background
Before joining BP, Farhan Islam worked as an Electrical Engineer at Banglalink for five months in 2018. This position was based in Dhaka, Bangladesh, and allowed him to gain practical experience in the engineering field. His transition from engineering to customer service reflects his adaptability and willingness to engage with clients directly.
Professional Experience
Farhan Islam's professional journey includes a blend of engineering and customer service roles. His initial experience as an Electrical Engineer at Banglalink provided him with technical expertise, while his current role at BP emphasizes customer interaction. This combination of skills enhances his ability to understand and meet customer needs effectively.