Melissa Lau
About Melissa Lau
Melissa Lau is a Senior Product Researcher and Facilitator at Ten19Studio, specializing in user experience research since 2021. She holds a degree in Management Information Systems from The University of Texas at Austin and has extensive experience in UX design, technical writing, and business strategy.
Work at Ten19Studio
Melissa Lau currently serves as a User Experience Researcher at Ten19Studio, a position she has held since 2021. In this role, she focuses on understanding user needs and behaviors to inform design decisions. Her work involves conducting research, analyzing data, and collaborating with design teams to enhance user experiences.
Previous Experience at BP3 Global
Before her current role, Melissa Lau worked at BP3 Global as a Product Designer from 2019 to 2020. During her time there, she contributed to product design initiatives, leveraging her skills in user experience and design strategy. She later returned to BP3 Global as a Senior Product Researcher & Facilitator in 2021, where she continues to apply her expertise.
Education and Expertise
Melissa Lau holds a degree in Management Information Systems from The University of Texas at Austin. Additionally, she completed a User Experience Part-Time Course at General Assembly, enhancing her skills in UX research and design. Her educational background supports her unique combination of UX design and business strategy skills.
Background in User Experience Research
Melissa Lau has extensive experience in user experience research, having worked in various roles that emphasize this skill. She has been involved in technical writing for three years, which complements her UX research capabilities. Her ability to translate research into actionable strategies and prototypes is a key aspect of her professional profile.
Career Progression and Roles
Throughout her career, Melissa Lau has held multiple positions that have contributed to her expertise in product design and user experience. She has worked at Bazaarvoice in various capacities, including Product Program Manager, Technical Consultant, and Service Designer. Her diverse roles have provided her with a strong foundation in project management and business analysis.