Stephanie Johnson
About Stephanie Johnson
Stephanie Johnson is a Senior Manager of Customer Retention at Brad's Deals, where she has worked since 2017. She holds a BA in Public Relations and French from Illinois State University and an MS in Integrated Marketing Communications from West Virginia University.
Work at Brad's Deals
Stephanie Johnson has held the position of Senior Manager, Customer Retention at Brad's Deals since 2017. In this role, she focuses on strategies to enhance customer loyalty and retention. Her experience in managing customer relationships contributes to the company's goal of providing value to its users. She has been instrumental in developing initiatives that aim to improve customer engagement and satisfaction.
Previous Experience at Restaurant.com
Prior to her current role, Stephanie Johnson worked at Restaurant.com in various capacities. She served as Director of Email Marketing from 2015 to 2017, where she oversaw email marketing strategies. Before that, she was the Senior Manager of Email Marketing from 2013 to 2014, and she also held the position of Direct Marketing Manager from 2010 to 2013. Her tenure at Restaurant.com spanned several years and involved significant responsibilities in marketing and customer outreach.
Education and Expertise
Stephanie Johnson earned a Bachelor of Arts degree in Public Relations and French from Illinois State University, where she studied from 2003 to 2007. She later pursued a Master of Science in Integrated Marketing Communications at West Virginia University, completing her studies from 2009 to 2012. Her educational background provides her with a strong foundation in communication and marketing principles.
Early Career at Ticketmaster
Stephanie Johnson began her career as an eCommerce Marketing Coordinator at Ticketmaster / TicketsNow.com from 2007 to 2010. In this role, she gained valuable experience in online marketing and customer engagement strategies. This position marked the start of her professional journey in the marketing field, leading to her subsequent roles in email and direct marketing.