Abhishek S.

Abhishek S.

Manager, Customer Success Enterprise @ Brainbase

About Abhishek S.

Abhishek S. is a Manager of Customer Success - Enterprise at Brainbase, where he has worked since 2022. He has extensive experience in customer success roles across various companies, particularly in technology and product engineering.

Work at Brainbase

Abhishek S. serves as the Manager of Customer Success - Enterprise at Brainbase, a role he has held since 2022. He is based in Tallinn, Harjumaa, Estonia. In this position, he is responsible for overseeing customer success initiatives within the enterprise segment, ensuring that clients receive optimal value from Brainbase's offerings.

Previous Experience at Destar Inc

Prior to his current role, Abhishek S. worked at Destar Inc for a total of four years in various capacities. He began as a Customer Success Manager in Technology, Digital, and Product Engineering from 2016 to 2017. He then advanced to the position of Senior Customer Success Manager from 2017 to 2018, followed by a role as Customer Success Leader from 2018 to 2021. His experience at Destar Inc focused on enhancing customer satisfaction and driving product adoption.

Experience at Topia

Abhishek S. worked as a Customer Success Consultant at Topia from 2021 to 2022. During his tenure, he contributed to customer engagement strategies and supported clients in maximizing the benefits of Topia's services. His role involved direct interaction with customers to address their needs and ensure successful implementation of solutions.

Early Career Background

Abhishek S. began his professional career with internships and research roles. He served as a Management Intern at Reliance Communications in 2011 for two months. He then worked at Moody's Analytics Knowledge Services as a Research Intern in 2012 for three months, followed by a two-year role as a Researcher from 2012 to 2014. Additionally, he was a Business Researcher at Heidrick & Struggles from 2014 to 2016, where he focused on global market research.

Education and Expertise

Abhishek S. holds a Master of Business Administration (M.B.A.) degree from Thapar Institute of Engineering & Technology, where he studied Information Technology and Marketing from 2009 to 2012. His educational background provides him with a solid foundation in both technology and business, which supports his roles in customer success and management.

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