Edinberry Rickston
About Edinberry Rickston
Edinberry Rickston serves as a Customer Service Coordinator and has a background in engineering and quality control. He has held various positions at companies such as Franke Water Heating Systems, Tenneco, CHEP, and Faurecia over the course of his career.
Current Role as Customer Service Coordinator
Edinberry Rickston currently holds the position of Customer Service Coordinator. In this role, he is responsible for managing customer inquiries and ensuring a high level of service delivery. His experience in customer service is supported by his previous roles, which have equipped him with the skills necessary to effectively address customer needs and improve service processes.
Previous Experience at Franke Water Heating Systems
Edinberry Rickston worked at Franke Water Heating Systems (Pty) Ltd as a Quality Engineer for a duration of six months in 2012. In this position, he focused on maintaining quality standards and ensuring compliance with industry regulations. This role contributed to his understanding of quality management systems within the manufacturing sector.
Career at Tenneco as Junior Industrial Engineer
From 1997 to 2005, Edinberry Rickston served as a Junior Industrial Engineer at Tenneco for eight years. His responsibilities included analyzing production processes and implementing improvements to enhance efficiency. This experience provided him with a solid foundation in industrial engineering principles and practices.
Role at CHEP as TEMS Customer Service Coordinator
Edinberry Rickston worked at CHEP as a TEMS Customer Service Coordinator from 2012 to 2015 for three years. In this role, he was involved in managing customer service operations, focusing on logistics and supply chain management. His tenure at CHEP allowed him to develop expertise in customer relationship management.
Experience at Faurecia in Quality Control
Edinberry Rickston was employed at Faurecia as a Quality Control professional for one year, from 2011 to 2012. His role involved monitoring production quality and implementing quality assurance measures. This experience further enhanced his skills in quality management and operational efficiency.