Fay Glennie

Director, Service Performance, Quality And Governance @ Brambles

About Fay Glennie

Fay Glennie is a Director of Service Performance, Quality and Governance at Brambles, having held the position since 2019. Previously, she worked at Chep for 32 years in various roles, including Program Manager and Director of Customer and Interactive Technologies.

Current Role at Brambles

Fay Glennie serves as the Director of Service Performance, Quality, and Governance at Brambles. She has held this position since 2019, contributing to the company's operational excellence in Australia. In this role, she focuses on enhancing service performance and ensuring quality standards are met across various governance frameworks.

Work at Chep

Fay Glennie has a long-standing career at Chep, where she has worked since 1992. Initially, she served as a Program Manager for 32 years in Weybridge, Surrey, United Kingdom. Additionally, she held the role of Director of Customer and Interactive Technologies from 2012 to 2014, further showcasing her expertise in customer relations and technology integration.

Education and Expertise

Fay Glennie completed her Bachelor of Commerce degree at the University of KwaZulu-Natal, studying from 1983 to 1986. Her educational background in management has equipped her with the necessary skills to excel in her roles within the service performance and governance sectors.

Professional Background

Fay Glennie's professional journey includes extensive experience in service performance and quality governance. Her roles at both Brambles and Chep highlight her expertise in managing customer interactions and technology, as well as her commitment to enhancing operational efficiencies.

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