Sachin Sachdeva
About Sachin Sachdeva
Sachin Sachdeva is a Service Operations Manager at Brambles in Sydney, Australia, with over 12 years of experience in IT service delivery. He has previously held positions at HCL BPO, Dell, and HCL Technologies, focusing on customer-centric solutions and effective collaboration across organizational levels.
Current Role at Brambles
Sachin Sachdeva serves as the Service Operations Manager at Brambles, a position he has held since 2019. In this role, he operates from Sydney, New South Wales, Australia. He effectively partners with various organizational levels to build trust and promote the value of IT within the company. His responsibilities include overseeing service operations and ensuring that customer needs are met efficiently.
Previous Experience at HCL Technologies
Prior to his current role, Sachin worked at HCL Technologies as an IT Specialist from 2012 to 2019. During this seven-year tenure in Sydney, Australia, he focused on delivering IT services and solutions, contributing to the company's operational efficiency and customer satisfaction.
Experience at Dell
Sachin began his career at Dell, where he served as a Senior Technical Support Associate from 2009 to 2012 in Gurgaon, India. Over three years, he developed his technical support skills and gained valuable experience in customer service and IT support.
Early Career at HCL BPO
Sachin's initial experience in the IT sector was at HCL BPO, where he worked as a Technical Support Officer for four months in 2009 in the Noida Area, India. This role marked the beginning of his journey in IT service delivery.
Educational Background
Sachin studied at D.L. D.A.V. Model School in Pitampura, Delhi, where he completed his Senior Secondary education from 1989 to 2004. He then pursued a Bachelor of Technology in Electrical, Electronics, and Communications Engineering at Kurukshetra University from 2004 to 2008. His educational background laid the foundation for his career in IT and engineering.