Farhan Jubir
About Farhan Jubir
Farhan Jubir is a Customer Success Manager currently working at Branch in Singapore. He has a diverse background in account management and business development, with previous roles at Adyen, Lazada Group, and Tinkle.
Current Role at Branch
Farhan Jubir serves as a Customer Success Manager at Branch, a position he has held since 2021. In this role, he focuses on enhancing customer satisfaction and ensuring that clients derive maximum value from Branch's services. His responsibilities include managing client relationships, addressing customer inquiries, and implementing strategies to improve customer engagement. Farhan's experience in customer success positions him to effectively support clients in achieving their business objectives.
Previous Experience at Adyen
Farhan Jubir has extensive experience at Adyen, where he held multiple roles from 2018 to 2021. He started as a NextGen employee for three months in 2018, followed by a two-year tenure as a Commercial Specialist in the APAC region. In 2020, he transitioned to the role of Account Manager for APAC, where he worked for one year. His experience at Adyen involved managing accounts and developing strategies to drive business growth in the Asia-Pacific market.
Background in Business Development
Farhan Jubir has a background in business development, having worked as a Regional Seller Growth Analyst at Lazada Group from 2017 to 2018. In this role, he contributed to the growth of seller partnerships and supported initiatives aimed at enhancing seller performance. Additionally, he gained experience as a Business Development Intern at Wantedly Inc. for two months in 2017, where he assisted in various business development activities.
Educational Qualifications
Farhan Jubir holds a Bachelor of Science degree in Statistics from the National University of Singapore, which he completed from 2014 to 2018. He also studied Technopreneurship at NUS Overseas Colleges, achieving Batch 19 in 2017. His educational background equips him with analytical skills and a solid foundation in statistical methodologies, which are valuable in his professional roles.
Internship Experience
Farhan Jubir began his career with internship experiences that provided him with foundational skills in digital marketing and account management. He interned as a Digital Account Executive at Tinkle for five months in 2017, where he gained practical knowledge in managing digital accounts. His early internships contributed to his understanding of business operations and customer engagement strategies.