Govind Chikkerur
About Govind Chikkerur
Govind Chikkerur is the Renewals Desk Manager at Branch, where he has worked since 2022. He has extensive experience in billing and revenue operations, having held various roles at companies such as DXC Technology, Infosys, and Accenture.
Current Role at Branch
Govind Chikkerur serves as the Renewals Desk Manager at Branch, a position he has held since 2022. In this role, he collaborates closely with the Customer Success team to manage upcoming renewals and ensure the completion of relevant paperwork. His responsibilities include maintaining data hygiene for renewals, which provides leadership with accurate visibility into renewal statuses. He also creates order forms, amendments, and routes contracts for signatures, utilizing the SFDC system to close opportunities efficiently.
Previous Experience at Branch
Prior to his current role, Govind worked at Branch as the Global Billing & Revenue Operations Lead from 2021 to 2022. He also served as a Billing & Revenue Operations Analyst from 2019 to 2021. His tenure at Branch involved optimizing revenue operations and ensuring accuracy in billing processes. His experience in these roles contributed to his understanding of the company's financial operations and customer engagement strategies.
Professional Background
Govind Chikkerur has a diverse professional background, having worked in various roles across multiple organizations. He was a QTC Analyst at Accenture from 2016 to 2018 and a Sr. Associate in Project Accounting at DXC Technology in 2018. His earlier experience includes positions as a Process Specialist at Infosys and a Foreclosure Specialist at Altisource. This varied experience has equipped him with a comprehensive understanding of billing, revenue operations, and customer relations.
Education and Qualifications
Govind Chikkerur earned his Bachelor of Commerce (B.Com.) degree from Bangalore University, where he studied Business/Commerce and Finance from 2010 to 2013. His educational background has provided him with a solid foundation in financial principles and business operations, which he applies in his current role to enhance organizational efficiency and support strategic objectives.
Skills and Expertise
In his current position, Govind utilizes SFDC CPQ software to ensure accuracy and efficiency in deal and revenue operations. He engages in deal reviews with sales and technical account management teams to support pricing and contract strategies. His role also involves optimizing the Deal Desk process and maintaining high data quality in Salesforce across various records, which is crucial for informed decision-making within the organization.