Johanna Grahn
About Johanna Grahn
Johanna Grahn is a Strategic Account Manager and EMEA Team Lead at Branch, with a strong background in data and analytics, marketing, and advertising strategy. She has held various roles in customer success and account management across multiple companies, including Branch, dataxu, and Travelzoo Australia.
Current Role at Branch
Johanna Grahn serves as the Strategic Account Manager and EMEA Team Lead at Branch, a position she has held since 2023. In this role, she is responsible for managing key accounts and leading the EMEA team. Her work focuses on developing strategic relationships with clients and ensuring successful account management. She is based in Gothenburg, Vastra Gotaland County, Sweden.
Previous Experience at Branch
Johanna Grahn previously worked at Branch as a Strategic Customer Success Manager from 2022 to 2023. She also held the position of Senior Strategic Account Manager from 2023 to 2024. Prior to these roles, she served as a Senior Customer Success Manager from 2019 to 2021. Her tenure at Branch has provided her with extensive experience in customer success and account management.
Career Background in Digital Marketing
Johanna Grahn has a diverse background in digital marketing and account management. She worked as a Digital Campaign Manager at The Intermedia Group Pty Ltd from 2014 to 2015. Additionally, she held positions at Brandscreen as an Account Manager and at dataxu as both Account Director and Senior Account Director between 2016 and 2019. Her roles have involved managing client relationships and executing marketing strategies.
Education and Expertise
Johanna Grahn studied at Macquarie University, where she earned a Bachelor of Arts (BA) in Communication and Media Studies from 2009 to 2011. She possesses expertise in marketing and advertising strategy, as well as a strong background in data and analytics. Her skills also include technical implementations and customer onboarding, which are essential for her roles in account management.
Early Career Experience
Johanna Grahn began her career in the media industry, working as an Assistant Producer at Travelzoo Australia in 2013. She later took on the role of Producer at the same company from 2013 to 2014. These early experiences contributed to her foundational skills in production and project management within the digital marketing landscape.