Pooja Bhayani
About Pooja Bhayani
Pooja Bhayani serves as the Manager of Customer Success EMEA at Branch, a position she has held since 2022. With a background in customer success and account management, she has accumulated extensive experience in the digital advertising industry.
Work at Branch
Pooja Bhayani has been serving as the Manager of Customer Success EMEA at Branch since 2022. In this role, she oversees customer success initiatives across the EMEA region, ensuring that clients receive optimal support and engagement. Prior to this position, she worked as a Senior Customer Success Manager at Branch from 2020 to 2022, where she contributed to enhancing customer relationships and driving satisfaction.
Previous Experience in Customer Success
Before joining Branch, Pooja Bhayani held several positions that contributed to her expertise in customer success and account management. She worked at FreeWheel as DSP Partnerships for EMEA from 2018 to 2020. Additionally, she served as a Senior Account Manager at Verizon Media in 2016 and as an Account Manager from 2014 to 2016. Her experience also includes roles at GroundTruth and Teads, where she developed skills in managing partnerships and client accounts.
Educational Background
Pooja Bhayani studied at the University of Nottingham, where she earned a Bachelor of Science (BSc) in Psychology from 2009 to 2012. This academic background provided her with insights into human behavior, which can be beneficial in her customer success roles. She completed her secondary education at Watford Grammar School for Girls from 2002 to 2009.
Career Development in London
Pooja Bhayani has built her career primarily in London, United Kingdom. She began her professional journey as a Publisher Sales and Account Manager Intern at Teads in 2012. Over the years, she progressed through various roles in the digital advertising and customer success sectors, gaining experience in account management, partnerships, and strategic initiatives.