Renuka Roy
About Renuka Roy
Renuka Roy serves as the Renewal Desk Manager at Branch in Bengaluru, Karnataka, India, where she has worked since 2023. She has a diverse background in business development, sales operations, and finance, with previous roles at HDFC Life and UiPath.
Work at Branch
Renuka Roy serves as the Renewal Desk Manager at Branch, a position she has held since 2023. Based in Bengaluru, Karnataka, India, she is responsible for managing renewal processes and ensuring customer satisfaction. Her role involves overseeing operations related to renewals and collaborating with various teams to enhance service delivery.
Previous Experience in Business Development
Before joining Branch, Renuka Roy worked at HDFC Life in various capacities. She was a Business Development Manager from 2016 to 2017 in Shillong, Meghalaya, and again from 2017 to 2018 in Bengaluru, Karnataka. Additionally, she briefly served as a Corporate Account Specialist at HDFC Life in Guwahati, Assam, in 2016. Her experience in business development has equipped her with skills in client management and sales strategies.
Experience in Sales Operations
Renuka Roy has extensive experience in sales operations, having worked at UiPath from 2018 to 2022. Initially, she served as a Sales Operation Specialist for the APAC region for two years, followed by her role as an Order Management Specialist for another two years. Her work involved managing order processes and supporting sales teams, contributing to operational efficiency.
Education and Expertise
Renuka Roy is currently pursuing a Master of Business Administration (MBA) in Finance and Business Analytics at University Canada West, which she began in 2022. She holds a Post Graduate Diploma in International Business (PGDI) from Manipal Academy of Higher Education, completed in 2016. Additionally, she earned a Bachelor of Commerce (BCom) in Accounting and Finance from North-Eastern Hill University between 2012 and 2015. Her educational background supports her expertise in finance and analytics.
Skills in Automation and Banking Sales
Renuka Roy has a strong background in banking sales and operational management. She possesses hands-on experience in implementing Robotic Process Automation (RPA) in daily operations, gained during her tenure at UiPath. This experience has provided her with insights into automation processes, enhancing her ability to streamline operations and improve efficiency.