Nina Jackson
About Nina Jackson
Nina Jackson is a Manager of Customer Success with extensive experience in account management and customer relations. She has held various roles at Brandfolder and Inspirato, contributing to her expertise in the field.
Current Role at Brandfolder
Nina Jackson currently serves as the Manager of Customer Success at Brandfolder, a position she has held since 2022. In this role, she oversees customer success initiatives and works to enhance client relationships. Her experience in customer success management contributes to the strategic direction of the team.
Previous Experience at Brandfolder
Nina Jackson has a significant history with Brandfolder, where she worked in various capacities. She began as a Customer Success Manager from 2020 to 2021 and then advanced to Senior Customer Success Manager from 2021 to 2022. Her tenure at Brandfolder has provided her with extensive knowledge in customer engagement and retention strategies.
Career at Inspirato
Nina Jackson worked at Inspirato for four years, starting as an Account Manager from 2015 to 2019. She later took on the role of Senior Account Manager for 11 months in 2019. Additionally, she served as Team Lead for 7 months in 2020. Her roles at Inspirato focused on managing client accounts and leading teams to improve service delivery.
Educational Background
Nina Jackson studied at Boston University, where she focused on Mass Communications with a concentration in Public Relations from 2008 to 2011. She furthered her education at the University of Colorado at Boulder, earning a Bachelor of Science in Communications from 2012 to 2014. This educational foundation supports her career in customer success and communications.
Early Career Experience
Nina Jackson began her career in customer service and marketing roles. She worked at Vail Resorts in 2009 as part of the Product, Sales, and Services team. Additionally, she held positions at the National Sports Center for the Disabled, where she served as a Marketing & Special Events Coordinator and interned in marketing. These early experiences contributed to her skills in client relations and event management.