Danielle Belmont
About Danielle Belmont
Danielle Belmont is a Client Success Manager at Brandlive, where she collaborates with various teams to support customer needs and drive retention. With a background in customer success and marketing, she has a proven track record of generating significant revenue and enhancing operational efficiencies.
Work at Brandlive
Danielle Belmont currently serves as a Client Success Manager at Brandlive, a position she has held since 2024. In this role, she collaborates with various teams, including sales, onboarding, operations, and enablement, to support pilot customers, manage renewals, and identify expansion opportunities. Danielle focuses on creating and improving operational efficiencies to address the needs of both external and internal customers. Her responsibilities include developing strategic plans to enhance client success and aligning these plans with clients' business goals.
Previous Experience at Notified
Before joining Brandlive, Danielle Belmont worked at Notified as a Customer Success Manager from 2021 to 2024. During her tenure, she contributed to client engagement and retention strategies, ensuring that customer needs were met effectively. Her experience in this role helped her build a strong foundation in managing client relationships and enhancing customer satisfaction.
Background in Marketing and Events
Danielle Belmont has a diverse background in marketing and event management. She worked at BNP Media for 13 years, where she held several positions, including Head of Online Events & Operations, Marketing Manager, and Tradeshow Coordinator. Her roles involved overseeing complex projects and managing high-profile events, which contributed to generating $4.5 million in annual revenue. This extensive experience in the media industry equipped her with skills in client engagement and operational management.
Education and Expertise
Danielle Belmont earned her Bachelor of Arts degree in Communication from Oakland University, where she studied from 2000 to 2004. Her educational background has provided her with a solid foundation in effective communication strategies, which she applies in her professional roles. Danielle stays informed about industry best practices in client engagement and continuously seeks improvement opportunities to enhance her effectiveness in client success management.
Client Success Strategies
In her current role, Danielle Belmont drives retention and growth among enterprise customers by understanding their business needs. She acts as a liaison for stakeholders, analyzing client complaints and internal concerns to find effective solutions. By representing the voice of the customer, she informs sales processes and product roadmaps, ensuring that client feedback is integrated into the company's strategic planning.