Juan Lebrato
About Juan Lebrato
Juan Lebrato is a Customer Success Manager at Brandlive in Portland, Oregon, where he has worked since 2021. He has extensive experience in the hospitality industry, having held various roles at Steigenberger Wiltcher's and other hotels across Europe.
Work at Brandlive
Juan Lebrato has been employed at Brandlive as a Customer Success Manager since 2021. In this role, he focuses on ensuring client satisfaction and fostering long-term relationships with customers. His position is based in Portland, Oregon, where he has contributed to the company's objectives for three years.
Previous Experience in Hospitality
Before joining Brandlive, Juan Lebrato accumulated extensive experience in the hospitality industry. He worked at Steigenberger Wiltcher's in various roles, including Conference & Events Executive from 2017 to 2021, Front Desk Supervisor from 2016 to 2017, and Front Desk Agent from 2015 to 2016, all in the Brussels Area, Belgium. His experience also includes positions at Catalonia Hotels & Resorts and Novotel Hotels.
Education and Expertise
Juan Lebrato holds a Bachelor's degree in Tourism Management & Languages from Universidad de Sevilla, which he completed from 2006 to 2009. He furthered his education by obtaining a Master's degree in Advertising and Public Relations from the same university, graduating in 2011. His academic background supports his expertise in customer relations and event management.
Career Progression
Juan's career in the hospitality sector began with roles such as Guest Assistant at THE LUXURY COLLECTION in 2009 and progressed through various positions including Front Office Agent at Rafaelhoteles and Front Desk Agent at Catalonia Hotels & Resorts. His diverse roles have equipped him with a comprehensive understanding of customer service and operations within the hospitality industry.