Kayla Sherry
About Kayla Sherry
Kayla Sherry is a Senior Customer Success Manager at Brandlive, where she has worked since 2021. She has a diverse background in project management and customer success, with previous roles at American Express Global Business Travel and Visual Communications Inc.
Current Role as Senior Customer Success Manager
Kayla Sherry currently serves as a Senior Customer Success Manager at Brandlive. She has held this position since 2021, contributing to the company's efforts in enhancing customer satisfaction and engagement. In her role, she focuses on building strong relationships with clients and ensuring they derive maximum value from Brandlive's services.
Previous Experience at Brandlive
Prior to her current role, Kayla worked at Brandlive as a Customer Success Manager from 2020 to 2021. During this time, she was responsible for managing customer accounts and facilitating successful onboarding processes. Her experience at Brandlive laid the foundation for her advancement to a senior position.
Professional Background in Project Management
Kayla has a diverse background in project management, having worked at Visual Communications Inc. as a Project Manager from 2019 to 2020. Additionally, she held various roles at American Express Global Business Travel, including Project Coordinator, Congress Coordinator, and Meeting Manager from 2015 to 2019. These positions involved coordinating events and managing projects in a virtual environment.
Educational Background
Kayla Sherry graduated from the University of Pittsburgh with a Bachelor’s Degree in Economics and History, completing her studies from 2009 to 2012. Prior to this, she attended Garnet Valley High School, where she achieved her high school diploma from 2006 to 2009. Her educational background has provided her with a strong foundation for her career.
Teaching Experience in Korea
In addition to her project management roles, Kayla worked as an English Teacher at Avalon English in Songpa-gu, Seoul, Korea, from 2013 to 2014. This experience allowed her to develop her communication skills and gain insight into cultural differences in an educational setting.