Patrick Lyle
About Patrick Lyle
Patrick Lyle serves as the Head of Enablement at Brandlive, where he has worked since 2021. He has extensive experience in training and technical support, having held various roles at companies such as WorkBoard Inc., Sprint, and OneLogin.
Current Role at Brandlive
Patrick Lyle serves as the Head of Enablement at Brandlive, a position he has held since 2021. In this role, he focuses on enhancing the skills and knowledge of employees and partners through effective training programs. His responsibilities include developing and implementing enablement strategies that support the company's objectives.
Previous Experience at WorkBoard Inc.
Prior to his current role, Patrick worked at WorkBoard Inc. as a Training Manager from 2019 to 2021. During his tenure, he was responsible for creating and managing training initiatives aimed at improving employee performance and engagement.
Background in Technical Support
Patrick has a background in technical support, having worked at various companies including Sprint, Research In Motion Limited, and T-Mobile. His experience in these roles spanned from 2006 to 2013, where he provided technical assistance and support to customers, enhancing his understanding of customer needs and technical challenges.
Expertise in Training and Development
Patrick specializes in creating certification programs for both technical and non-technical products and services. He has developed comprehensive learning management systems tailored for customers, partners, and employees, utilizing a blend of eLearning, gamification, and how-to videos to enhance learning experiences.
Educational Background
Patrick studied Computer Technology/Computer Systems Technology at Collin College, where he achieved non-graduate status in 2005. This educational background laid the foundation for his career in technical support and training.