Zach Carlson
About Zach Carlson
Zach Carlson serves as the Director of Customer Success at Brandlive, where he has worked since 2021. With a strong background in sales and event management, he has developed expertise in both the Outdoor and SAAS industries.
Work at Brandlive
Zach Carlson has been serving as the Director of Customer Success at Brandlive since 2021. In this role, he focuses on enhancing customer satisfaction and driving customer success initiatives. Prior to this position, he held multiple roles at Brandlive, Inc., including Director of Sales from 2015 to 2019, Key Account Manager from 2020 to 2021, and Sales Development Representative in 2015. His extensive experience at Brandlive has contributed to his understanding of customer needs and the company's operational dynamics.
Education and Expertise
Zach Carlson holds a Bachelor's degree in Public Relations, Advertising, and Marketing from Portland State University, where he studied from 2003 to 2006. He also attended Southern Oregon University, focusing on Chemistry from 2001 to 2003. His educational background provides a strong foundation for his career in sales and customer success, particularly in the Outdoor and SAAS industries.
Background
Zach Carlson has a diverse professional background that includes roles in sales and event management. He worked as an Inside Sales Manager at Predicta from 2019 to 2020 and served as the US Coordinator - Sales Manager at SNOWIDE from 2012 to 2015. Additionally, he was the Catering Director at Typhoon! Inc. from 2005 to 2007. This varied experience has equipped him with skills in Wholesale Retail Strategy and event management, enhancing his effectiveness in customer success.
Achievements
Zach Carlson has demonstrated a strong ability to drive revenue growth throughout his career. His roles in customer success and sales have allowed him to implement strategies that enhance customer engagement and satisfaction. His contributions to Brandlive and previous organizations reflect his commitment to achieving business objectives and fostering client relationships.