Alana Thomas
About Alana Thomas
Alana Thomas is a Technical Account Manager at Brandt Information Services, where she has worked since 2021. She has a background in operations management and data analysis, previously serving as Deputy Director of Operations Management and Management Analyst for the State of South Dakota.
Work at Brandt Information Services
Alana Thomas has been employed at Brandt Information Services since 2021, serving as a Technical Account Manager. In this role, she is responsible for managing client accounts and ensuring the successful implementation of technical solutions. Her expertise in Lean and Agile project methodologies supports her in delivering efficient and effective services to clients. Alana's experience in data analysis and reporting enhances her ability to meet client needs and drive project success.
Previous Experience in South Dakota Government
Prior to her current role, Alana Thomas worked for the State of South Dakota. She served as Deputy Director of Operations Management from 2019 to 2021, where she oversaw operational processes and contributed to management strategies. Before that, she held the position of Management Analyst from 2016 to 2019, focusing on data analysis and operational improvements. Her tenure in these roles provided her with valuable experience in public sector operations.
Education and Expertise
Alana Thomas holds an Associate degree in Computer Programming from Southeast Technical College. She also earned an Associate degree in Business Management and Marketing from Western Dakota Technical Institute. Her educational background provides a strong foundation in both technical and business disciplines, equipping her with the skills necessary for her roles in account management and operations.
Skills in Data Analysis and Project Methodologies
Alana Thomas is skilled in various technical tools and methodologies. She has experience with SQL and Power BI, which she utilizes for data analysis and reporting. Her proficiency in Lean and Agile project methodologies allows her to effectively manage projects and improve operational efficiency. Alana's expertise in research and report development further enhances her capabilities in delivering actionable insights.