Aliya Robinson
About Aliya Robinson
Aliya Robinson is a Service Desk Agent with extensive experience in customer service and support roles. She has worked at Brandt Information Services and Accenture, and holds a Bachelor of Science in Retail Merchandising Product Development from Florida State University.
Work at Brandt Information Services
Aliya Robinson has been employed as a Service Desk Agent at Brandt Information Services since 2020. In this role, she provides technical support and assistance to clients and users, ensuring efficient service delivery. Her position is based in Tallahassee, Florida, where she contributes to the company's operational success through her expertise in customer service and technical troubleshooting.
Current Role at Accenture
Since 2021, Aliya Robinson has worked at Accenture as a Service Agent. In this capacity, she is responsible for addressing client inquiries and resolving issues related to services offered by the company. Her role involves collaboration with various teams to enhance service quality and client satisfaction.
Educational Background
Aliya Robinson studied at Florida State University from 2017 to 2020, where she earned a Bachelor of Science degree in Retail Merchandising Product Development. Prior to that, she attended Florida State College at Jacksonville from 2015 to 2017, completing a two-year program. Her educational background provides her with a solid foundation in retail and merchandising principles.
Previous Work Experience
Before her current roles, Aliya Robinson gained diverse experience in various positions. She worked at Amazon as a Distribution employee for one month in 2019 in Jacksonville, Florida. Additionally, she served as a Production Assistant at AmericasMart Atlanta for one month in 2019. Earlier in her career, she was a Sales Associate at The J.C. Penney Co. from 2016 to 2018 in the Jacksonville, Florida area, where she developed customer service skills.