Aurora Van Valen
About Aurora Van Valen
Aurora Van Valen is a Customer Service Representative at Brandt Information Services, where she has worked since 2016. She holds a Bachelor of Arts in Journalism with a concentration in Public Relations from Georgia State University and has experience in customer service roles at various organizations.
Work at Brandt Information Services
Aurora Van Valen has been employed at Brandt Information Services since 2016, serving as a Customer Service Representative. In this role, she has contributed to initiatives aimed at improving customer satisfaction ratings. Her responsibilities include addressing customer inquiries and ensuring a positive experience for clients. Aurora has also participated in a customer service training program to enhance her communication skills, further supporting her effectiveness in this position.
Education and Expertise
Aurora Van Valen studied at Georgia State University, where she earned a Bachelor of Arts (B.A.) in Journalism with a concentration in Public Relations. Her academic journey spanned from 2013 to 2017, equipping her with skills relevant to communication and public relations. This educational background supports her current role in customer service, where effective communication is essential.
Background
Prior to her current role, Aurora Van Valen worked in various positions that contributed to her customer service skills. She was employed as a Sandwich Artist at Subway for five months in 2013, and later worked as a Hostess at Hard Rock International from 2014 to 2015. These experiences provided her with foundational skills in customer interaction and service.
Community Involvement
Aurora Van Valen has been actively involved in community outreach programs organized by Brandt Information Services. Her volunteer work reflects a commitment to community engagement and service, aligning with the company's values and mission to support local initiatives.