Lauren Webb
About Lauren Webb
Lauren Webb is a Customer Relationship Management Specialist with extensive experience in marketing and client coordination. She has worked at Brandt Information Services in various roles since 2019 and holds a Bachelor's degree in International Relations and Affairs from Florida State University.
Current Role as Customer Relationship Management Specialist
Lauren Webb currently serves as a Customer Relationship Management Specialist at Brandt Information Services. In this role, she has been responsible for developing and tracking multichannel marketing campaigns, which include email, SMS, push notifications, digital ads, and direct mail. She has implemented and expanded marketing automation SaaS tools to enhance user experience and drive revenue. Her work focuses on improving customer relationships and ensuring effective communication strategies are in place.
Previous Experience at Brandt Information Services
Lauren Webb has held multiple positions at Brandt Information Services. She worked as a Service Desk Agent for two months in 2019, followed by a seven-month tenure as an Administrative Assistant from 2019 to 2020. In 2020, she transitioned to the role of Marketing Assistant, where she presented marketing strategies and budgets to both internal and external teams, including senior leaders. Her diverse roles at the company have provided her with a broad understanding of customer service and marketing operations.
Education at Florida State University
Lauren Webb studied at Florida State University, where she earned a Bachelor's degree in International Relations and Affairs. Her academic journey spanned from 2015 to 2018, equipping her with knowledge and skills relevant to her career in customer relationship management and marketing.
Coordination and Campaign Management Skills
Throughout her career, Lauren Webb has coordinated with various stakeholders, including clients, SaaS tool consultants, advertising agencies, and freelance staff. She has ensured that marketing campaigns are executed on time and within budget. Additionally, she has documented marketing automation processes to facilitate quick implementation in future projects, showcasing her organizational and strategic planning abilities.
Early Career Experience
Before her time at Brandt Information Services, Lauren Webb worked as an Office Assistant at SEAN CULLITON, ESQ., LLC for two months in 2018. This early experience contributed to her foundational skills in administrative support and customer service, which she has built upon in her subsequent roles.