Ruben Toledo Diaz
About Ruben Toledo Diaz
Ruben Toledo Diaz is a Service Desk Agent currently employed at Brandt Information Services since 2020. He studied at Florida State University from 2018 to 2023 and previously interned at EY in 2021.
Work at Brandt Information Services
Ruben Toledo Diaz has been employed at Brandt Information Services as a Service Desk Agent since 2020. In this role, he provides technical support and assistance to clients, ensuring efficient resolution of issues. His responsibilities include troubleshooting technical problems, managing service requests, and maintaining communication with users to enhance their experience.
Education and Expertise
Ruben Toledo Diaz studied at Florida State University from 2018 to 2023, completing a five-year program. His education has equipped him with relevant knowledge and skills applicable to his current role in IT support. The academic experience at a recognized institution contributes to his understanding of technology and customer service.
Background
Before joining Brandt Information Services, Ruben worked as a Launch Intern at EY in 2021 for a duration of two months. This internship took place in Boca Raton, Florida, and provided him with exposure to professional environments and practical experience in the field.
Professional Experience
Ruben Toledo Diaz has accumulated four years of experience as a Service Desk Agent at Brandt Information Services. His role involves direct interaction with clients and requires a strong understanding of technical support processes. His previous internship at EY adds to his professional background, showcasing his ability to adapt to different work settings.