Stephen Williams
About Stephen Williams
Stephen Williams is a Customer Service Representative currently working at Brandt Information Services in Tallahassee, Florida. He has extensive experience in management and customer service, having held various positions in companies such as Daystar, Wireless Advocates, and Comcast Business.
Current Role at Brandt Information Services
Stephen Williams has been employed as a Customer Service Representative at Brandt Information Services since 2021. In this role, he focuses on enhancing customer satisfaction and building long-term relationships. His responsibilities include addressing customer inquiries, resolving issues, and ensuring a positive experience for clients in Tallahassee, Florida.
Previous Experience at Daystar
Prior to his current position, Stephen worked at Daystar as a Business Solutions Manager from 2009 to 2014. During his five years in this role, he operated in the Naples, Florida area, where he was responsible for developing business strategies and solutions to meet client needs.
Career at Wireless Advocates
Stephen served as a District Manager at Wireless Advocates from 2001 to 2008, a tenure of seven years in the Greater Tampa Bay Area. His role involved overseeing operations and managing teams to drive sales and improve customer service.
Educational Background
Stephen has a diverse educational background. He studied at Arizona State University, earning a Bachelor of Arts in Business Management from 1992 to 1995. He also attended Arizona Western College, where he focused on Small Business Administration/Management from 1994 to 1996. Additionally, he studied Medical/Clinical Assistance at Phoenix College from 1991 to 1992.
Skills and Specializations
Stephen specializes in developing long-term relationships with clients, emphasizing customer success and company growth. He has strong communication skills and excels in organizational and strategic planning. His proficiency in Microsoft Office and management skills contributes to enhancing sales performance.